This Policy applies as between you, the User of this Website and The Branding Company (TBC), the provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website and any Services or Systems therein.
1. What does this privacy policy cover?
This privacy policy covers our use of your personal information which is collected through or in connection with this web application.
2. Who is responsible for the personal information collected on/through this application?
TBC, a company registered in Canada and registered office at 23 Tamara Place, Brantford, ON CA N3P 1M8
3. Information collection and use
We collect and use personal information (your name, email address, etc.) to enable registration and create your user account on this application. We also use your name, contact details and delivery address to:
- Deliver your purchases
- Send you service messages by email
- Prevent and detect fraud
We use your purchase history and what you have abandoned in your basket to provide customer service and support, and handle returns. We use information about your phone or laptop, and how you use our website to improve our website and set default options for you (such as location and currency), and to protect our website.
4. Sharing your information
We do not, and will not, sell any of your personal data to any third. However, we share your data in the following circumstances as an essential part of being able to provide our services to you, as set out in this statement:
- Any of our employees at TBC, and to St Joseph's Health Care London when requested
- Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies
- Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud
5. Marketing messages
If you have said we can, we’ll send you marketing messages by email to keep you aware of news and to help you see and find our products.
6. How to stop marketing messages
You can stop receiving marketing messages from us at any time.
You can do this:
Once you do this, we will update your profile to ensure that you don’t receive further marketing messages.
Stopping marketing messages will not stop service communications (such as order updates).
7. The use of cookies
We may store cookies on your computer when you look at this application. We are able to read these cookies for information purposes when you revisit this application. The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited this application, what parts of this application were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person. The full details of the information collected can be seen on our cookie policy page.
We use the cookie information to improve our knowledge of the use of this application and to enable us to be able to ascertain whether it is operating at an optimal level. You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilise some features of this application.
8. Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.
9. Security of your personal data
We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.
10. Will this privacy policy change?
From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.
11. How you can contact us
If at any time you would like to contact us about our privacy policy, you can do so by emailing our customer services team at csr@thebrandingcompany.ca